Front Office Operation

Front Office Operation

A hotel front desk agent represents the first point of contact with guests and handles all stages of a guest’s stay.
Hotel front desk agent involves registering/booking guests in and out of their rooms, while accommodating any special requests.

During check-in, a front desk agent will verify a guest’s method of payment and run a background credit check. Front desk agents will also try to upsell guest rooms, by sharing available alternatives and options.

 

Program Eligibility
Diploma in Front office operation 12th
Certificate in Front office operation 10th

Diploma in Front Office Course

Do you want to pursue a career as a Front Office Operation professional in the hotel industry? Are you wondering how to get started? Delhi Paramedical Management Institute is a name you can trust if you wish to become a part of the flourishing hospitality sector. We have been providing several interesting and career-oriented training programs to students who have passed grade 12th. Enrolling for a Front Office Operation certificate and diploma with us lets you dive into the world of this profession clearly and effectively.

What is Certificate and Diploma in Front Office Operation?

It is a vocational training program that provides students with a platform to understand the intricacies and fundamentals of this profession. The course gives you the knowledge and skills to work in the front office of a resort, hotel, or any other hospitality establishment. The course covers computer applications, customer service, front office management, and hospitality.

What is the eligibility criteria?

At DPMI, we believe in providing students with quality educational and practical training. You can enroll for this course if you have passed the 10th and 12th standard for certificate and diploma training. You can find out more about eligibility criteria by contacting us.

What is the duration of the Front Office Operation Diploma course?

It is a six-month certificate and one-year diploma course designed to boost and polish the skills and knowledge of candidates who want to work as Front Office Operation professionals. Usually, classes are held during the daytime. Students can reach out to faculty members for guidance and support as and when they need it.

Once you have completed the course, we will help you find a job through our well-connected placement cell. You can embark on your professional journey by working in front-office positions in the hospitality industry. These designations include concierge, front desk clerk, or reservations agent jobs.

Key Highlights of Our Course

  • The training covers the elements and types of front office operations.
  • Demonstrate and explain management skills, lodging-related technical skills, and supervisory techniques.
  • It helps you understand the interdependent components of the international tourism and hospitality sector, including lodging, customer service, transportation, food service, etc.
  • Explain front-of-the-house supervision and technical skills.
  • Demonstrate tourism attraction-related business opportunities and support services.

We at DPMI believe in providing training that prepares aspiring Front Office Operation professionals. Enroll with us and embark on a successful career.

WANT TO BE A FRONT OFFICE OPERATOR

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